Inndependent Stays Chatbot

We built an advanced AI-powered travel chatbot that understands natural language queries and provides intelligent property recommendations based on user preferences, destination metadata, and live review data. The system was developed using Python and REST APIs, seamlessly integrated into WordPress as a custom plugin for testing, demonstration, and user interaction.

THE CHALLENGE

The main problem our team set out to solve.

Database Accessibility

Accessing and integrating property data securely was the first challenge. The chatbot needed structured data for matching while maintaining connection through REST APIs.

Internal Data Restriction

The bot was required to respond only with property data from the website. We restricted and filtered responses to ensure no external data was used.

Token Optimization

We optimized GPT token usage to reduce cost and maintain efficiency. The model was trained to extract intent with minimal processing.

Review Scraping Integration

We used APIs to fetch reviews from Google and TripAdvisor, performed sentiment analysis, and tagged insights like β€œquiet rooms” or β€œclean bathrooms.”

Smart Matching Logic

Combining user input, property data, and review sentiment into a single matching flow required careful logic design for accurate recommendations.

Demo Interface

We built a simple, lightweight web interface to test chatbot interactions, show results, and validate AI behavior before full integration.

WHAT WE DID

A quick look at what we handled in this project.

AI Query Understanding

The GPT-based engine interprets user travel queries and extracts structured details like location, month, and preferences automatically.

Sentiment-Aware Matching

We used real reviews and metadata to match user needs accurately and justify recommendations based on guest feedback.

Optimized Token Flow

By refining prompts and training patterns, we reduced token usage while improving accuracy and maintaining performance.

REST API Integration

Python backend was connected securely with WordPress via REST API for smooth communication and controlled data flow.

Automated Review Analysis

Scraping scripts analyzed reviews to extract sentiments and keywords, enriching property data for smarter recommendations.

Interactive Demo Setup

We created a clean test interface where users could chat, test scenarios, and see live property recommendations in real-time.

Development Stack

Built using the following tools and technologies

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Python

Used for AI, backend, and data processing.

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JS

Connected JS frontend to WordPress securely.

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OPEN AI

Handled AI intent and entity extraction.

Wordpress

WordPress Plugin

Integrated chatbot inside the site

UI PREVIEW

A quick look at the design and user interface we created.

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